Pobuca Connect Support Plans

Our support services are offered in prepaid plans.

$300*

for 4-hour support

*All prices exclude VAT

Need more hours or have questions?

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Available support plans for Pobuca Connect:

1. Free self - service support

Visit our online Help Center and find how-to articles, answers to FAQs and best practices.

2. Paid support services

Pobuca Connect offers a wide range of support services such as:

Training & on-boarding support

Receive guidance from our experts on how to use Pobuca Connect and on-board your teammates!

Set up Pobuca Connect

Discuss with our experts about your requirements and let them set up your Pobuca Connect account. This includes: 

• Needs analysis
• Consulting
• Importing co-workers
• Assigning security roles to co-workers
• Creating teams and adding co-workers to them
• Creating custom fields
• Contact organizer service

Technical support

Let us fix advanced technical issues on Pobuca Connect app such as:

• Imports and exports of data
• Data migrations
• Integration projects through Pobuca Connect API and Zapier
• Microsoft Active Directory integration for Single Sign On
• CardDAV setting up
• Database-related services
• Technical consulting
• App configuration services (like management of users and teams, creation of custom fields etc.)
  
  

Ongoing support and consulting

Get high-level support from Pobuca Connect consultants that can help you get the most out of our solution.

Notes:

• Remote support is available to all Pobuca Connect users.
• Support is currently offered in English and Greek
• In case you encounter problems due to bugs or malfunctions, contact us at support@pobuca.com and we will resolve any issue free of charge as soon as possible.