Support

Pobuca Connect Support Plans


Our support services are offered in prepaid plans.

$300*

for 4-hour support

*All prices exclude VAT

Need more hours or have questions?

Contact Us



Available support plans for Pobuca Connect:

1. Free self - service support

Visit our online Help Center and find how-to articles, answers to FAQs and best practices.

2. Paid support services

Pobuca Connect offers a wide range of support services such as:

Training & on-boarding support

Receive guidance from our experts on how to use Pobuca Connect and on-board your teammates!

Set up Pobuca Connect

Discuss with our experts about your requirements and let them set up your Pobuca Connect account. This includes: 

  • Needs analysis
  • Consulting
  • Importing co-workers
  • Assigning security roles to co-workers
  • Creating teams and adding co-workers to them
  • Creating custom fields
  • Contact organizer service


Technical support

Let us fix advanced technical issues on Pobuca Connect app such as:

  • Imports and exports of data
  • Data migrations
  • Integration projects through Pobuca Connect API and Zapier
  • Microsoft Active Directory integration for Single Sign On
  • CardDAV setting up
  • Database-related services
  • Technical consulting
  • App configuration services (like management of users and teams, creation of custom fields etc.)

Ongoing support and consulting

Get high-level support from Pobuca Connect consultants that can help you get the most out of our solution.



Notes:

  • Remote support is available to all Pobuca Connect users.
  • Support is currently offered in English and Greek
  • In case you encounter problems due to bugs or malfunctions, contact us at support@pobu.ca and we will resolve any issue free of charge as soon as possible.





Interested?

Schedule a call with our experts to discuss about Pobuca Connect support plans.